We're very proud that our Hidden Candles are hand-poured in New York, USA using these ingredients: - Natural soy wax - Cotton wick - Natural essential oils - Glass jar Plus, of course, your hidden message in a glass vial!
The hidden message is inside of the candle (yes - inside!) The message is put in a small glass vial which becomes visible as the wax melts.
As the wax melts, the vial that contains your hidden message becomes visible. Once the wax around the vial is melted, you can blow out the candle and remove the vial with tweezers. (You will get a set of step-by-step instructions on how to remove the vial when purchasing a candle)
Every message is different. Depending on the collection, your message will be something unique! (For example, if you order from our Fortune Collection, your message will contain a fortune-telling / inspirational message. If you order from our Love Letter Collection, the message will be something sweet and romantic)
Great question! Here are a few tips:
1. Make sure you liquify the whole top layer of wax when you first light your Hidden Candle. This helps the whole candle burn evenly.
2. Keep your wick trimmed! Wicks burn best at around a ⅛ inch height. You can use a wick trimmer or scissors to do trim your wick after each burn.
3. We know it can be tempting to keep your Hidden Candle lit all day, but it'll last longest when you burn it for no longer than 4 hours each time. Don't worry, your house will already smell incredible by then!
4. Once you've finished your Hidden Candle, you have two jobs to do... Firstly, head to HiddenCandle.co to order another and, secondly, re-use your jar! They can be used to hold makeup brushes, a tea light, a cute coffee jar or even as a plant pot! Tag us on Instagram with pics of your creative up-cycled jar ideas!
We unfortunately are not offering personalized products at the moment, but it's something we plan on doing soon! Please subscribe to our Newsletter to be the first to know when this is available!
YES. Hidden Candle products are all clean-burning and non-toxic using 100% natural soy wax and cotton wicks. All our scents are made from the best quality fragrance oils which are naturally paraben and phthalate-free, and we follow strict international safety standards and rigorous testing set by the IFRA. We are Cruelty-free and formulated without: Sulfates SLS and SLES, parabens, formaldehydes, formaldehyde-releasing agents, phthalates, mineral oil, retinyl palmitate, oxybenzone, coal tar, hydroquinone, triclosan, triclocarban, PTFE/PFOA, styrene, polyacrylamide/acrylamide, acetaldehyde, acetonitrile, methylene chloride, animal fats, oils, and musks, benzalkonium chloride, toluene, resorcinol, acetone, butoxyethanol, ethylenediaminetetraacetic acid, methyl cellosolve, methylisothiazolinone/ methylchloroisothiazolinone, mercury and mercury compounds (thimerosal), bisphenol A(BPA).
Unfortunately we only ship to the USA at the moment. However, we're planning on offering international shipping soon! Subscribe to our Newsletter to be the first to know when we do!
We aim to process all orders within 48 business hours, and our free delivery should take another 1-3 business days, depending on where you are! Delivery details will be provided in your confirmation email.
We use all major carriers, and may partner with local courier partners.
Of course! We will happily accept all returns within 30 days of delivery, as long as the product is in as-new condition. Please email email@example.com with your order number (found on your order confirmation email) to initiate a return or exchange.
Please allow 3-5 business days for us to process your refund after we receive your return.
As long as your candle is in as-new condition, of course you can! Drop us an email at firstname.lastname@example.org and we'll go from there.
You can contact us through our Contact page! We will be happy to assist you.